Join the conversation – Putting children first: Changing how we communicate with parents to improve children’s outcomes

Join the conversation – Putting children first: Changing how we communicate with parents to improve children’s outcomes

11 September 2019
Family is playing with inflatable boat at sea. Three kids sitting in the boat and mother is pushing the boat from behind.

This webinar discussed new research on ways to communicate with parents to improve children’s development and wellbeing.

Please post your comments and questions below.

A full recording of the webinar and related resources, including slides, audio and a transcript, is now available.

The full recording of the webinar is also available on our YouTube Channel.

This webinar discussed new research on effective ways to talk about parenting. It introduced new tools to help put children first in conversations about parenting, and outlined practical steps to help apply this child-centred approach in practice. The webinar also featured case examples to illustrate how this approach has been applied in various ways, including in early childhood settings, youth-serving organisations, out-of-home care services and in rural and remote communities.

Related resources

This webinar was hosted in collaboration with NAPCAN and the Parenting Research Centre in support of National Child Protection Week, 1–7 September 2019.


Featured image: © GettyImages/Imgorthand


Should we still a avoid talking about how hard parenting is when a parent is struggling with depression after having a child? Can you please provide an example of what to say that would acknowledge and empathise with their feelings without making them feel bad for struggling.
Good question Melissa. While the research suggests we avoid focusing on parenting as a ‘struggle’, there are of course instances where acknowledging a challenging time for a parent is important. Rather than necessarily focusing of the positives, the work we’ve done suggests that focusing on what’s good for children. (For example: ‘at times like this when things are especially difficult, you might need some extra support…and we know that children do best when parents have the support they need …’ ).
Derek McCormack
This is really interesting.
Miriana Taflaga
Any tips for talking about case management. "Case management" itself is a term that often triggers parents. I've found parents react better to "Family Support Worker", any other ideas to explain this service or the role of a case manager with these framing concepts in mind?
Thanks Monica. Unfortunately, this work focused on perceptions around parenting itself more than professional terms or titles. Having said this, it may be worth looking at the ‘cultural models of parenting’ we mentioned in the presentation and considering the parent reactions in light of these. Might there be an unhelpful model of parenting getting triggered by the term?
Derek McCormack

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