Program planning and evaluation guide
Step 1: Identify and prioritise issues for action
Understanding the community in which you are working is the first step in evidence-based programming.
Community members – service users or people with lived experience – should be engaged in the design or delivery of services or programs, and consulted about their views on issues and services.
This page explains why community engagement is important, and will help you to identify useful engagement strategies.
1.1 Identifying and prioritising issues
Exploring the issues and assets within a community ensures that policy, programs and services are relevant and effective.
Needs Assessment [Multi-page Families and Children Expert Panel practice resource]
1.2 Community engagement and consultation
When designing community services or programs, it's vital to consult the people for whom they're intended.
Engaging communities in the design and delivery of services [Multi-page CFCA Paper]