Helplines and telephone counselling services for children, young people and parents

Helplines and telephone counselling services for children, young people and parents

CFCA Resource Sheet— September 2017
Helplines and telephone counselling services for children, young people and parents

This resource is designed to provide practitioners and service providers with the contact details and links to helplines and telephone counselling services for children, young people and adults. Services are grouped according to the location in which they operate:

If you or someone you know is at imminent risk, call Emergency Services on 000.

If you or someone you know is in crisis, and you are unsure which service to contact, call Kids Help Line on 1800 55 1800 or Lifeline on 13 11 14. Both are available from anywhere in Australia 24 hours a day (toll free) and provide generalist crisis counselling, information and referral services.

If you need to report an incident of child abuse or neglect refer to the Reporting Abuse and Neglect: State and Territory Departments Responsible for Protecting Children.

Australia-wide

Helpline/Counselling
service
Description 24 hour service? Contact

1800 THE LINE

A national relationships helpline for young people to talk to someone about the relationship issues they may be experiencing, or if they are unclear about where to draw the line between what is, or is not, a respectful relationship.

Yes

Freecall:
1800 695 463

THE LINE

1800 RESPECT

A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, physical or sexual violence. This service is designed to meet the needs of people with disabilities, Indigenous Australians, young people and callers from culturally and linguistically diverse backgrounds.

Yes

Freecall:
1800 RESPECT
(1800 737 732)

1800 RESPECT

Blue Knot Helpline

Staffed by trained trauma-informed counsellors, this support line offers information, support and referral to adult survivors of childhood trauma and abuse, and partners, family and friends of survivors.

No

Ph: 1300 657 380

9 am - 5 pm (AEST), 7 days a week
Blue Knot Helpline

(staff will respond to voicemail messages left outside of these hours if permission is explicitly given by caller)

Australian Breastfeeding Association

Provides breastfeeding information and support to mothers, their support networks (e.g., other family members) and health professionals.

Yes

Freecall:
1800 686 268

Breastfeeding Helpline

Bravehearts Information and Support Line

Open to anyone wanting information, advice, referrals and support regarding child sexual assault.

No

Freecall:
1800 272 831

Mon-Fri: 8:30 am - 4:30 pm (AEST)

(hours vary on public holidays)

Bravehearts Information and Support Line

Child Wise-National Child Abuse Prevention Helpline

Confidential support service for individuals, organisations, professionals and parents requiring assistance with child protection. A compassionate and professional team of trained counsellors can assist with any enquiry or report relating to child sexual abuse, including information and support for people navigating the Royal Commission into Institutional Responses to Child Sexual Abuse.

No

Freecall:
1800 99 10 99

Mon-Fri: 9 am - 5 pm (AEST)

Child Wise National Abuse Helpline

Counselling Online

A free online and SMS/text-based service providing assistance to Australian residents concerned about alcohol and other drugs

Yes

Counselling Online

DrugInfo

(Alcohol and Drug Foundation)

A telephone and online service for anyone who needs relevant, up-to-date information about alcohol and other drugs

Yes

Ph: 1300 858 584

DrugInfo

eheadspace

A free and confidential telephone and online service for young people aged 12-25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation. Support is also available to concerned parents or carers.

No

Freecall:
1800 650 890

9 am – 1 am (AEST), 7 days a week

eheadspace

Family Drug Support Australia

A telephone support services for users, families and carers in crisis due to alcohol and other drug use

Yes

Ph: 1300 368 186

Family Drug Support Australia

Family Relationship Advice Line

Provides information on family relationship issues and advice on parenting arrangements after separation. It is for anyone -including step-parents, young people and friends - affected by family relationship or separation issues. Referrals to local services are also offered.

No

Freecall:
1800 050 321

Mon-Fri: 8 am - 8 pm
Sat: 10 am - 4 pm (excluding national public holidays).

Family Relationship Advice Line

Gambling Help

Provides counselling for individuals and families affected by a gambling concern.

Yes

Freecall:
1800 858 858

Gambling HelpOnline

GriefLine

Provides support to people experiencing loss and grief, at any stage in life. Also provides online counselling.

No

Ph: 1300 845 745
(National Landline only)

Ph:
(03) 9935 7400

(National & Metro Melbourne)

Midday - 3 am (AEST) 7 days a week

GriefLine

Lifeline

A generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professional staff.

Yes

Ph: 13 11 14

Lifeline

MensLine Australia

A telephone and online support service for men with family and relationship concerns. MensLine is staffed by professional counsellors who are experienced in men’s issues.

Yes

Ph: 1300 78 99 78

MensLine Australia

Men's Referral Service

Offers a confidential telephone service provided for men by men. For men who want to stop their violent or abusive behaviour towards their family members. Women can also seek information and help for their male partner, husband, relative or friend.

No*

Ph: 1300 766 491

Mon-Fri: 9 am - 9 pm

No to Violence - Men's Referral Service

*Service is available 24 hours in Tasmania and NSW.

Mind Australia Carer Helpline

Provides free, confidential information, support and referral for family, carers, and friends of people with a mental illness.

No

Ph: 1300 554 660

Mon-Fri: 9 am - 5 pm (AEST)

Mind Australia

Miracle Babies Foundation

A free support helpline for families with a threatened pregnancy, with a premature baby in a Neonatal Intensive Care Unit or Special Care Nursery or those transitioning to home and onwards. Support is provided by trained family support volunteers.

Yes

Ph: 1300 622 243

Miracle Babies Foundation

PANDA (Perinatal Anxiety and Depression Australia)

Provides confidential counselling, support, information and referrals to local services for anyone affected by perinatal (during pregnancy and after birth) anxiety and depression.

The service also provides secondary consultations for health professionals.

No

Ph: 1300 726 306

Mon-Fri: 10 am - 5 pm (AEST)

If the matter is non-urgent or after hours leave a message and the call will be returned as soon as possible.

PANDA National Helpline

Pregnancy, Birth and Baby Helpline

Offers free and confidential counselling support and information about pregnancy, infancy and children up to five years of age.

No

Freecall:
1800 882 436

Counsellors available 7am - midnight, 7 days a week

Telephone support is offered outside of these times

Pregnancy, Birth and Baby Helpline

QLife

Provides early intervention, peer supported telephone counselling and referral services for people who identify as gender diverse, lesbian, gay, bisexual, trans, and/or intersex (LGBTI).

No

Ph: 1800 184 527

3 pm – midnight, 7 days a week

QLife

Red Nose Grief and Loss Support Line

A free bereavement support line for anyone affected by the unexpected death of a baby or child during birth, pregnancy or infancy, regardless of the cause. A trained volunteer parent is available to chat, advocate and assist with support and services.

Yes

Freecall:
1300 308 307

Red Nose Grief and Loss

SANE Australia

Provides information, guidance, and referrals to people who are affected by or need support to manage mental health concerns

No

Ph: 1800 187 263

Mon-Fri 9am - 5 pm AEST

Suicide Call Back Service

Provides telephone and online counselling to people 15 years and older who are affected by suicide

Yes

Freecall:
1300 659 467

Suicide Call Back Service

Australian Capital Territory

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and other drugs service

Provides information, advice and support around alcohol and other drug use

Yes

Ph:
(02) 6207 9777

Canberra Rape Crisis Service (CRCC)

Confidential counselling and practical support for women and children who have experienced any form of sexual assault recently or in the past. Telephone workers also offer referrals to other services, support through legal and medical processes and support for family and friends.

No

Ph:
(02) 6247 2525

7 am - 11 pm, 7 days a week

Domestic Violence Crisis Service (DVCS) - Crisis Line

Provides crisis intervention, advocacy, referral, information, support and practical assistance for people subjected to, or using, violence and abuse in relationships. The crisis line gives priority to those subjected to violence.

Yes

Ph: 
(02) 6280 0900

TTY:
(02) 6228 1852

Domestic Violence Crisis Service - Crisis Line

Parentline ACT

Confidential counselling service for parents and carers. Qualified professionals offer immediate counselling, referrals to other agencies and ideas and resources about parenting.

No

Ph:
(02) 6287 3833

Mon-Fri: 9 am - 5 pm (excluding public holidays)

Parentline ACT

Service Assisting Male Survivors of Sexual Assault (SAMSSA)

Provides confidential counselling support, information and referral for men over 16 years of age who have experienced sexual assault or child abuse.

No

Ph:
(02) 6287 3935

Mon-Fri: 9 am - 5 pm

Outside of these hours, the Canberra Rape Crisis Service can offer support from 7am - 11pm, 7 days a week on (02) 6247 2525

Service Assisting Male Survivors of Sexual Assault

New South Wales

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and Drug Information Service (ADIS)

Provides counselling, support, referral and information for those affected by alcohol or other drugs

Yes

Sydney metropolitan
Ph:
(02) 9361 8000

Rural and regional NSW
Ph: 1800 422 599

Dads in Distress Helpline

A peer support organisation offering information, resources, referrals and support to separated dads and their families.

No

Ph: 1300 853 437
(02) 6652 8113

Mon-Fri: 9 am - 5 pm

Calls made after hours will be redirected to experienced volunteers where available.

Dads in Distress Helpline

Domestic Violence Legal Advice Line

Free confidential legal information, advice and referrals for women in NSW with a focus on domestic and family violence and Apprehended Domestic Violence Orders.

No

Freecall:
1800 810 784

Ph:
(02) 8745 6999

Mon & Thurs: 1.30 pm - 4.30 pm
Tues & Fri: 9.30 am - 12.30 pm
Domestic Violence Legal Advice Line

Domestic Violence Line

Trained female caseworkers provide counselling, information and referrals for people who are experiencing or have experienced domestic and family violence. Domestic Violence Line staff are aware of the special needs of Aboriginal women and women from other cultures, as well as those living in rural and remote areas.

Yes

Freecall:
1800 656 463

TTY:
1800 671 442

Domestic Violence Line

Indigenous Women's Legal Contact Line

Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim's support.

No

Freecall:
1800 639 784

Ph:
(02) 8745 6977

Mon & Thurs: 10 am - 12.30 pm
Tues: 1:30 pm - 4:30 pm
Indigenous Women's Legal Contact Line

Karitane Careline

Provides support, advice and encouragement to parents with children up to 5 years old. Child and Family Health Nurses are available to discuss feeding problems, immunisation, toilet training, developmental milestones and more.

No

Ph: 1300 CARING
(1300 227 464)

Mon-Thurs: 12.30 pm - 9 pm & 11 pm - 6.30 am 
Fri-Sat: 9 am - 3.30 pm

Karitane Careline

Opiod Treatment Line (OPL)

Provides opiate pharmacotherapy information (including methadone and buprenorphine), referrals and advice.

No

Ph: 1800 642 428

Mon-Fri 9:30 am - 5 pm

Parent Line

Trained, professional counsellors with experience in helping families offer advice and information for parents and carers. Support is available for issues such as behavioural and emotional problems, discipline, adolescent issues, family relationships, sole parent issues, school problems, child care and juvenile justice.

Parent Line also offers online counselling on Mondays and Tuesdays from 9-11 am.

No

Ph: 1300 1300 52

Mon-Fri: 9 am - 9 pm
Sat/Sun: 4 pm - 9 pm

Parent Line

NSW Rape Crisis

Provides a state-wide telephone and online crisis counselling service to anyone who has been impacted by sexual violence. The centre also provides trauma counselling for women who were sexually assaulted when they were children.

Yes

Freecall:
1800 424  017

NSW Rape Crisis

Men's Referral Service

Offers a confidential telephone service provided for men by men. For men who want to stop their violent or abusive behaviour towards their family members. Women can also seek information and help for their male partner, husband, relative or friend.

Yes

Ph: 1300 766 491

No to Violence - Men's Referral Service

Tresillian Parent's Help Line

Qualified child and family health nurses provide advice on any aspect of parenting children aged up to 5 years.

No

Ph: 1300 2 PARENT
(1300 272 736)

7 am - 11 pm, 7 days a week

Tresillian Parent's Help Line

Victims Access Line

Provides confidential support and information to victims of all crimes, including sexual and physical assault and family violence.

No

Freecall:
1800 633 063

Ph:
(02) 8688 5511

Aboriginal Contact Line Freecall: 1800 019 123

Mon-Fri: 8 am - 6 pm
(excluding public holidays)

Victims Access Line

Northern Territory

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and Drug Information Service

A service providing information, referrals, counselling and support for people concerned about their own or a family member’s alcohol or drug use

Yes

Ph: 1800 131 350

Alice Springs Women’s Shelter

A specialist domestic and family violence support service that provides counselling, outreach, referral and crisis accommodation for women and children.

Yes

Ph:
(08) 8952 6075

Alice Springs Women’s Shelter

Parentline

Provides confidential telephone counselling to support and nurture positive, caring relationships between parents, children, teenagers and significant other people who are important to the wellbeing of families.

No

Ph: 1300 30 1300

8 am - 10 pm, 7 days a week

Parentline

Sexual Assault Referral Centre (SARC)

Provides a counselling service to both adults and children who may have experienced any form of sexual assault (recent or past) . Medical and legal support is also available.

Yes

Ph:
(08) 8922 6472 
(Darwin)

Ph:
(08) 8955 4500 
(Alice Springs)

Darwin Sexual Assault Referral Centre

Queensland

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and Drug Information Service

A confidential and anonymous counselling and information service for individuals, parents and concerned others

Yes

Freecall:
1800 177 833

Aboriginal and Torres Strait Islander Women's Legal and Advocacy Service

Provides Aboriginal and Torres Strait Islander women with free legal advice and referral.

No

Freecall:
1800 442 450

Ph: (07) 3720 9089

Mon-Fri: 8:30 am - 4:30 pm

Aboriginal and Torres Strait Islander Women's Legal and Advocacy Service

DVConnect Mensline

Provides confidential counselling, information and advice to men affected by domestic and family violence, relationship problems, child support and health issues.

No

Freecall:
1800 600 636

9 am - midnight, 7 days a week

DVConnect Mensline

DVConnect Womensline

Offers information, advice and counselling to women affected by domestic and family violence. Also provides referral to women and their children who need crisis accommodation due to domestic and family violence.

Yes

Freecall:
1800 811 811

DVConnect Womensline

Immigrant Women's Support Service (IWSS)

Provides support to women from non-English speaking backgrounds who are affected by domestic and family violence and sexual assault.

No

Ph:
(07) 3846 3490

Mon-Fri: 9 am - 4 pm

Immigrant Women's Support Service

Living Well

Provides counselling to men who have experienced child sexual abuse or have been assaulted as an adult. Services are also available to partners, friends and family.

No

Ph:
(07) 3028 4648

You can also Freecall Anglicare on 1300 114 397 and they will transfer your call to Living Well

Mon: 9 am - 5 pm, Tues: 9 am - 8 pm,  Wed-Fri: 9 am - 5 pm

Living Well

Parentline

Provides confidential telephone counselling to support and nurture positive, caring relationships between parents, children, teenagers and significant other people who are important to the wellbeing of families.

No

Ph: 1300 30 1300

8 am - 10 pm, 7 days a week

Parentline

Statewide Sexual Assault Help Line

A free confidential service operated by DVConnect. Provides crisis counselling and referrals for people who have experienced sexual assault and abuse.

No

Freecall:
1800 010 120

TTY:
1800 003 98

7:30 am - Midnight, 7 days a week

Statewide Sexual Assault Help Line

South Australia

Helpline/Counselling
Service
Description 24 Hour service? Contact

After hours Crisis Care

An after hours crisis helpline for people in need of urgent assistance in the areas of domestic and family violence, child protection and personal trauma, etc. This service is provided by qualified Families SA social workers.

No

Ph: 13 16 11

Mon-Fri: 4 pm - 9 am
24 hours on weekends and public holidays

After hours Crisis Care

Drug and Alcohol Services South Australia (DASSA)

Confidential service providing information and telephone counselling

No

Ph: 1300 13 1340

8:30 am - 10 pm, 7 days a week

Domestic Violence Crisis Line

Providing counselling, information and support for anyone affected by abuse in their personal relationships.

Yes

Ph: 1800 800 098 

The domestic violence crisis line is part of Women's Safety Services SA

Nunga Mi:Minar Women and Children's Shelter

Provides support and emergency accommodation for Aboriginal women and children who are victims of domestic violence.

No

Ph:
(08) 8367 6474

Mon-Thurs: 8.30 am - 4.30 pm
Fri: 8.30 am - 3.30 pm

Parent Helpline

Provides confidential telephone information and support to parents with children under the age of 12.

Yes

Ph: 1300 364 100

Calls received outside of 7.15 am - 9.15 pm will be redirected to the healthdirect service

Parent Helpline

Tasmania

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and Drug Services

Alcohol and drug telephone service providing information, counselling and referrals

Yes

Ph: 1800 811 994

Family Violence Counselling and Support Service

Offers practical assistance, information and support to anyone who needs help because their partner or former partner is violent and abusive. Provides assistance to obtain legal protection, alternative accommodation, court support and practical assistance. Small costs may be involved.

No

Freecall:
1800 608 122

Mon-Fri: 9 am - Midnight
Weekends and public holidays: 4 pm - Midnight

Family Violence Response and Referral Line

Parent Line

Is available at any time to assist parents of children 0-5 years with stressful parenting issues or concerns.

Yes

Ph: 1300 808 178

Parent Line

Sexual Assault Support Services (SASS)

Provides phone support and counselling services to people in Southern Tasmania who have been sexually abused at any time of their lives. Support is also available to family, friends and professionals who are supporting a person who has experienced sexual assault.

Yes

Freecall:
1800 697 877

Sexual Assault Support Services

Laurel House North and North-West Tasmania Sexual Assault Support Services

Provides phone support and counselling services to people in North and North West Tasmania who have been sexually abused at any time in their lives. Support is also available to family, friends and professionals who are supporting a person who has experienced sexual assault.

Yes*

Ph:
(03) 6334 2740
(North)

Mon-Fri: 8:30 am - 5:00 pm

Ph:
(03) 6431 9711

(North West)

Mon-Fri: 9:00 am - 5:00 pm

*After hours number:
1800 697 877

Laurel House

Victoria

Helpline/Counselling
service
Description 24 hour service? Contact

BreakThrough Ice Advice

Provides information, support and referrals for ice users and their families

Yes

Ph: 1800 423 238

BreakThrough

Carers Victoria Advisory Line

Provides information, support and referrals to caring families in Victoria.

No

Freecall within Victoria:
1800 242 636

Mon-Fri: 8:30 am - 5:00 pm (excluding public holidays)

Carers Victoria

DirectLine

Provides free and confidential counselling, information and referral for alcohol and drug-related matters.

Yes

Freecall:
1800 888 236

DirectLine

Family Drug Help

A confidential telephone support service staffed by volunteers with experience of AOD issues within the family.

Yes

Ph: 1300 660 068

Family Drug Help

inTouch Multicultural Centre Against Family Violence

For women and children from culturally and linguistically diverse backgrounds (CALD) who are victims/survivors of domestic violence. Interpreter services are available.

No

Freecall:
1800 755 988

Ph: (03) 9413 6500

Mon-Fri: 10 am - 4 pm

inTouch Multicultural Centre Against Family Violence

Maternal and Child Health Line

Available to Victorian families with children from birth to school age. Provides information, support and guidance regarding child health, nutrition, breast feeding, maternal and family health and parenting.

Yes

Ph: 13 22 29

Maternal and Child Health Line

Parentline

Provides a telephone, counselling, advisory and information service for parents and carers with children aged up to 18 years.

No

Ph: 13 22 89

8 am - midnight, 7 days a week

Parentline

Sexual Assault Crisis Line

An after hours, confidential, telephone crisis counselling service for victim/survivors of both past and recent sexual assault.

Yes

Freecall:
1800 806 292

During business hours you will be directed to your local Centre Against Sexual Assault

Crisis Line operates from 5 pm - 9 am

Sexual Assault Crisis Line

SuicideLine

For people who are feeling suicidal or who are concerned about another person who may be suicidal. Also for people who are grieving or emotionally affected after a suicide.

Yes

Ph: 1300 651 251

SuicideLine

The Aboriginal Family Violence Prevention and Legal Service Victoria

Provides assistance to victims of family violence and sexual assault and to work with families and communities affected by violence.

No

Freecall:
1800 105 303

Ph:
(03) 9244 3333

(Melbourne Metro office)

Mon-Fri: 9 am - 5 pm

The Aboriginal Family Violence Prevention and Legal Service Victoria

The Men's Referral Service

Offers a confidential telephone service provided for men by men. For men who want to stop their violent or abusive behaviour towards their family members. Women can also seek information and help for their male partner, husband, relative or friend.

No

Ph: 1300 766 491
Ph:
(03) 9487 4500

Mon-Fri: 9 am - 9 pm

No to Violence - Men's Referral Service

Safe Steps Family Violence Response Centre

Provides crisis telephone support, information and referral to safe accommodation (refuge) for women experiencing violence and abuse in their relationships.

Yes

Freecall: 
1800 015 188

Ph:
(03) 9322 3555

Safe Steps Family Violence Response

Wire Women’s Support Line

Provides support, information and referrals on any issues, such as family relationships and legal issues; domestic/family violence; housing and homelessness; emotional wellbeing; mental health - anxiety, fear, stress and depression; and job search, study options and community volunteering.

No

Ph: 1300 134 130

Mon-Fri: 9 am - 5 pm

(excludes public holidays and days between Christmas and New Year)

Wire Women's Support Line

YoDAA—Youth Drug and Alcohol Advice Service

Provides information, counselling and referral for young people, families, youth workers and school staff

Yes

Ph: 1800 458 685

Online chat service for young people

Mon-Fri 9am - 8pm

YoDAA

Western Australia

Helpline/Counselling
service
Description 24 hour service? Contact

Alcohol and Drug Support Line

Telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use

Yes

Metro:
(08) 9422 5000

Country:
1800 198 024

Crisis Care Helpline

Provides an information and counselling service for people in crisis needing urgent help from the Department for Child Protection and Family Support.

Yes

Freecall:
1800 199 008
(country areas)

Ph: (08) 9223 1111

Crisis Care

Family Helpline

Offers a telephone counselling and information service for families with relationship difficulties.

Interpreter services are available.

Yes

Freecall: 
1800 643 000
(country areas)
Ph: (08) 9223 1100
TTY: (08) 9325 1232

Family Helpline

Men's Domestic Violence Helpline

Offers information, referral and telephone counselling for men who are concerned about domestic or family violence. The service is available to men who are experiencing or using domestic and family violence and are concerned about their violent and abusive behaviours.

Yes

Freecall:
1800 000 599

Ph:
(08) 9223 1199

Men's Domestic Violence Helpline

Meth Helpline

A confidential, non-judgemental telephone counselling, information and referral service for anyone seeking support with their own or another person’s meth use

Yes

Ph: 1800 874 878

Ngala Parenting Line

Offers phone advice and support about parenting issues and concerns to parents and carers of children up to 18 years. This is a free callback service.

No

Freecall:
1800 111 546
(country areas)

Ph:
(08) 9368 9368

Mon-Sun 8 am - 8 pm

Calls for children aged 7-18 are responded to Mon-Fri.

Ngala Parenting Line

Parent and Family Drug Support Line

A confidential, non-judgemental counselling, information and referral service for people concerned about the alcohol or drug use of a family member or friend. Both professional counsellors and parent volunteers with experience of family drug use are available

Yes

Metro:
(08) 9422 5050

Country:
1800 653 203

Parenting WA Line

Offers an information, support and referral service to parents, carers, grandparents and families with children up to 18 years of age.

Yes

Freecall:
1800 654 432

Ph:
(08) 6279 1200

Sexual Assault Resource Centre (SARC)

An emergency service that offers assistance and support to any person, female or male, aged 13 years and over who has experienced any form of unwanted sexual contact or behaviour in the last two weeks. A free counselling service is also available (during business hours) to people who have experienced sexual assault or sexual abuse in the past (more than two weeks ago).

Yes

Freecall:
1800 199 888

Ph:
(08) 6458 828

Sexual Assault Resource Centre

The Patricia Giles Centre

Crisis and short-term counselling services are available for both women and children affected by family violence. Parenting information is also provided.

No

Ph: 
(08) 9300 1022

Mon-Fri: 9 am - 4:30 pm

Counselling for children:
Ph:
(08) 9328 1888

Mon-Fri: 9 am - 5 pm

Patricia Giles Centre

Women's Domestic Violence Helpline

Offers information, referral and telephone counselling to victim/survivors of domestic violence.

Yes

Freecall:
1800 007 339

Ph:
(08) 9223 1188

Women's Domestic Violence Helpline

If you wish to make a suggestion for the addition of a helpline or telephone counselling service, please contact the CFCA information exchange.

Authors and Acknowledgements

This paper was updated by Brooke Walton, former Project Officer and Jessica Smart, Senior Research Officer with the Child Family Community Australia information exchange at the Australian Institute of Family Studies, with assistance from Rebecca Jenkinson. Previous versions of this paper have been compiled by Kathryn Goldsworthy, Rose Babic, Shaun Lohoar and Rhys Price-Robertson.

Publication details

CFCA Resource Sheet
Published by the Australian Institute of Family Studies, September 2017.
Last updated September 2017

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