Monitoring of complaints systems
Report— 8 October 2019
This report assesses whether governments agencies in Western Australia have child friendly complaints mechanisms.
Child-safe organisations
National Principles for Child Safe Organisations: E-learning modules
Resources— 12 September 2019
This series of online training aims to help organisations increase their knowledge and understanding of the National Principles.
Complaint handling guide: Upholding the rights of children and young people
Resources— 8 August 2019
This guide provides advice on handling complaints in child-safe organisations.
Making organisations safer for children: Regulation of child safe standards in NSW – consultation report
Report— 16 July 2019
This report summarises feedback received in consultations about how best to introduce mandatory child-safe standards in New South Wales.
Excellence framework for child safe organisations
Resources— 13 June 2019
This resource aims to help organisations achieve excellence in being child safe.
National Quality Framework (NQF) review
News— 9 May 2019
Submissions are now invited into the regulation of the quality of education and care services in Australia.
Key messages from the National Apology to Victims and Survivors of Institutional Child Sexual Abuse
Short article— 1 November 2018
This short article provides a summary of the National Apology to Victims and Survivors of Institutional Child Sexual Abuse delivered in October 2018.
Children's commissioners and guardians
CFCA Resource Sheet— June 2018
Outlines the role and duties of children's commissioners, and how they differ between Australian states and territories
Join the conversation – Responding to disclosures of child abuse and neglect
Short article— 20 June 2018
This webinar provided an overview of recent research on how to support and respond to children's disclosures of abuse and neglect.
Creating child-safe organisations: Lessons learned from the Royal Commission
Short article— 29 May 2018
The MacKillop Family Services conference focused on what can be learned from the Royal Commission into Institutional Responses to Child Sexual Abuse.
