Home Growing Up in Australia

Services list

Sometimes life can get unexpectedly complicated, and you might just need someone to talk to. Here is a list of readily available resources for you to access- whenever you might need them.

Download a printable list of these emergency and support services.

General support

  • Police Assistance Line (non-emergencies)
    Ph: 13 14 44
  • Health Direct
    24/7 free telephone service for health advice for people of all ages. For anyone needing immediate health advice from a registered nurse, select option 3
    Ph: 1800 022 222
  • Poisons Information Centre
    Advice on poisons, overdose, bites, envenomation, and plants
    Ph: 13 11 26
  • Kids Helpline (5-25 years of age)
    Counselling for young people aged 5-25 years
    Ph: 1800 551 800
  • Parent Helpline (through Kids Helpline)
    Counselling for navigating parenting challenges
    Refer to website for state-based phone numbers

Mental health and crisis support

Alcohol and drug-related support

  • Counselling Online
    24/7 free telephone and online support for people with alcohol or drug-related concerns
    Ph: Visit the website to find the phone number in your state
  • Family Drug Support Australia
    24/7 support for families affected by drug and alcohol issues.
    Ph: 1300 368 186
  • National Alcohol and Other Drug Hotline
    Help and support for all people affected by drug and alcohol abuse.
    Ph: 1800 250 015

Gambling-related support

LGBTIQA+ support

  • QLife
    Free telephone and online support for people wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships.
    Ph: 1800 184 527
  • Rainbow Door
    Advice and referral for LGBTIQA+ people, friends, and family for all aspects of health and wellbeing
    Ph: 1800 729 367
  • Transcend
    Support network for parents and carers supporting TGDNB children (Sex and Gender Diversity)
  • Black Rainbow
    Health and wellbeing support for Aboriginal and Torres Strait Islander LGBQTIA+SB communities

Sexual, domestic, and family violence support

  • 1800RESPECT
    24/7 free telephone and online support for people impacted by or concerned about domestic, family or sexual violence.
    Ph: 1800 737 732
  • Full stop Australia
    National violence and abuse trauma counselling and recovery service for anyone who has been subject to sexual, domestic and family violence, as well as support for their friends, colleagues and family members.
    Ph: 1800 385 578
  • Relationships Australia
    Services that promote respectful relationships.
    Ph: 1300 364 277

Sexual and reproductive support

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