Coronavirus response: Resources for families

Coronavirus response: Resources for families

Media release — 3 April 2020

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Coronavirus has had a huge impact on family life.

Children home from school, parents working from home, or out of work. Grandparents isolated. Illness and fears for health and safety. It is a stressful time, but it can also be an opportunity for families to pull together and strengthen the bonds between them.

Here are some resources that can help.

Information and advice

Helplines and services

1800RESPECT

National sexual assault, domestic and family violence counselling and information referral service, available 24 hours a day, every day of the year.

1800 737 732 
Online chat

1800RESPECT

Beyond blue

Beyond Blue's new COVID-19 Mental Health Support Service is working around the clock to build a dedicated COVID-19 Mental Health Support Service.

1300 22 4636

Beyond blue: Looking after your mental health during the crisis

eheadspace

A free and confidential telephone and online service for young people aged 12–25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation. Support is also available to concerned parents or carers.

1800 650 890

Mon–Sun: 9am – 1am (AEST)

eheadspace

Family Relationship Advice Line

Provides information on family relationship issues and advice on parenting arrangements after separation. It is for anyone – including step-parents, young people and friends – affected by family relationship or separation issues. Referrals to local services are also offered.

1800 050 321

Mon–Fri: 8am – 8pm
Sat: 10am – 4pm (AEST) (excluding national public holidays)

Family Relationship Advice Line

Qlife

A national service supporting LGBTQI communities.

1800 184 527
(3pm-midnight AEST)

Online chat (3pm-midnight AEST)

Qlife

Kids Helpline

24 hrs. Provides confidential telephone and online counselling services to young people aged 5–25 years old for any reason.

1800 551 800

Kids Helpline

Lifeline

24 hrs. A generalist and crisis telephone counselling, information and referral service, provided by trained volunteers who are supported by professional staff.

13 11 14

Lifeline

MensLine Australia

24 hrs. A telephone and online support service for men with family and relationship concerns. MensLine is staffed by professional counsellors who are experienced in men’s issues.

1300 789 978

MensLine Australia

Men's Referral Service

Offers a confidential telephone service provided for men by men. For men who want to stop their violent or abusive behaviour towards their family members. Women can also seek information and help for their male partner, husband, relative or friend.

1300 766 491

Mon–Fri: 8am – 9pm
Sat–Sun: 9am – 5pm (AEST)

No to Violence – Men's Referral Service

Service is available 24 hours in Tasmania and New South Wales.

Wellways Helpline

A peer-led, volunteer support and referral service that provides information to people experiencing mental health issues, as well as their families and friends.

1300 111 400

Mon–Fri: 9am – 9pm (AEST)

Wellways Helpline

Youth BeyondBlue

24 hrs. Provides information and confidential telephone and online counselling for young people aged 12–25 years old, who may be experiencing anxiety, depression or suicidal ideation.

1300 224 636

Online counselling available Mon–Sun: 3pm – 12am (AEST)

Youth BeyondBlue

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