Resource sheet Apr 2023
Helplines, telephone and online counselling services for children, young people and adults
A list of national and state/territory helplines and telephone counselling services for children, young people and parents
Showing 15 results
Resource sheet Apr 2023
A list of national and state/territory helplines and telephone counselling services for children, young people and parents
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.
Short article Sep 2021
This short article considers the nature of digital exclusion and implications for effective telepractice in the COVID-19 era and beyond.
Short article Jun 2021
This short article outlines what practitioners should consider when making decisions about if and how to engage clients through digital technologies.
Policy and practice paper May 2021
This paper reviews the evidence for telepractice as a service delivery method in the family and relationship services sector.
Commissioned report Apr 2021
This resource gives an overview of forced adoption, describing how the experience may affect an individual and the way in which they use your service.
Commissioned report Jan 2017
Best practice guidance on how support services can develop and maintain networks that are positive, sustainable, and work to meet client needs.
Family Matters article Nov 2016
Describes the importance of new legislation passed in Victoria in February 2016.
Research report Apr 2016
Sets out the principles of good practice that underpin effective support services: accountability; accessibility; and effectiveness and diversity.
Policy and practice paper Mar 2016
This paper reviews the evidence for the effectiveness of counselling and psychotherapy, and outlines the factors that contribute to its success