Cultural competency in the delivery of health services for Indigenous people
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Cultural competency is a key strategy for reducing inequalities in healthcare access and the quality and effectiveness of care received.
This paper examines the Australian and international evidence on cultural competence in health care settings to identify key approaches and strategies that can contribute to improving the development and implementation of Indigenous health services and programs. It identifies what works, what doesn't, and the gaps in the research evidence.
This report was produced for the Closing the Gap Clearinghouse. The Clearinghouse was a Council of Australian Governments’ initiative jointly funded by all Australian Governments. The Australian Institute of Health and Welfare in collaboration with the Australian Institute of Family Studies was funded from 2009 to 2014 to deliver the Clearinghouse.