Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.
Research programs
The Families in Australia Survey survey series ran from May 2020 to December 2021. A particular focus was the effects of the COVID-19 pandemic on family life.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Research report Sep 2021
This paper presents an overview of reports on sharing housework at different times during 2020 from couples who live together and changes.
Research report Sep 2020
This report shows how due to the COVID-19 pandemic many dads were available to spend more time with their kids than usual.
Practice guide Sep 2020
This practice guide provides evidence-based guidance on screening for and supporting those faced with food insecurity in Australia.
Practice guide Jun 2020
This short article is for anyone who is delivering, or planning to deliver, a program or service modified in response to the coronavirus pandemic.