Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
![](themes/custom/aifs/angle-right.svg)
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 35 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Feb 2024
This webinar will draw on practice and lived experience to explore how to support child and family mental health in the face of a disaster.
Facts and figures May 2023
This Facts and Figures summarises information about employment participation, with a focus on gender and age differences, to capture variation between men and women and across the life cycle.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Research report Jun 2021
This report looks at families' participation in employment and experiences of work-family balance using the second survey of the Families in Australia
Webinar Jan 2021
This webinar explored and demonstrated ways to identify and support food-insecure families.
Practice guide Sep 2020
This practice guide provides evidence-based guidance on screening for and supporting those faced with food insecurity in Australia.
Media release Aug 2020
More working mums, a marginally narrowing gender pay gap, and increased household wealth are just a few of the economic shifts people in Australia have lived through over the last 40 years, according to new research released by the Australian Institute of Family Studies (AIFS).