Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Resource sheet Jan 2024
This resource sheet provides an overview of screening checks for people who engage with vulnerable groups such as children in employment or volunteer activities in Australia.
Webinar Sep 2022
This webinar shares researcher, practitioner and service user insights about supporting young parents with a care experience.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Practice guide Sep 2020
This practice guide provides evidence-based guidance on screening for and supporting those faced with food insecurity in Australia.
Practice guide Jun 2020
This short article is for anyone who is delivering, or planning to deliver, a program or service modified in response to the coronavirus pandemic.
Practice guide Jun 2020
This short article provides guidance to services on conducting a needs assessment during the coronavirus pandemic.
Practice guide Jun 2020
This short article discusses how you can assess the changes you have made to programs and services in response to the coronavirus pandemic.