Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Facts and figures May 2023
This Facts and Figures summarises information about employment participation, with a focus on gender and age differences, to capture variation between men and women and across the life cycle.
Resource sheet Apr 2023
A list of national and state/territory helplines and telephone counselling services for children, young people and parents
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Short article Sep 2021
This short article considers the nature of digital exclusion and implications for effective telepractice in the COVID-19 era and beyond.
Research report Jun 2021
This report looks at families' participation in employment and experiences of work-family balance using the second survey of the Families in Australia
Short article Jun 2021
This short article outlines what practitioners should consider when making decisions about if and how to engage clients through digital technologies.