Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Research programs
An information exchange for practitioners, policy-makers and service providers working with children, families and communities.
Webinar Mar 2022
This webinar explore how research evidence can be used to support decision making in programs and practice in the child, family and community welfare sector.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Webinar Nov 2021
This webinar explored ways in which data from research and practice can inform services’ therapeutic responses to child sexual abuse.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Practice guide Aug 2021
This resource is a guide for those who are planning a needs assessment and want to identify and assess possible data sources.
Short article Apr 2021
This short article explores the difference between collaboration, community engagement and co-design to help you plan the best approach.
Short article Mar 2021
This short article describes ways in which organisations can support their practitioners to use an evidence-informed approach to practice.