Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 11 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Webinar Aug 2023
This webinar will explore recent LSAC research that found childhood prosocial behaviours are associated with positive adolescent mental health.
Webinar Jul 2023
Webinar Jun 2019
This webinar outlined key concepts and practical steps for implementing evidence-informed programs and practices in child and family services.
Webinar May 2019
This webinar demonstrated how a needs assessment can inform program planning, as well as contribute to community building outcomes.
Webinar Nov 2017
This webinar presented an overview of collective impact with a focus on leadership and governance, community engagement, and evaluation.
Webinar May 2017
This webinar explained how funders, managers and practitioners can ensure their program's target group, activities and outcomes are in alignment.
Webinar Feb 2016
This webinar addressed some of the challenges of implementing evidence-based programs within diverse community settings and client groups.