Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Resource sheet Apr 2024
A tool for programs delivered under the Communities for Children initiative
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Resource sheet Feb 2024
This resource sheet provides a list of resources for non-Indigenous evaluators and/or child and family services who need to plan, undertake, or commission an evaluation for programs that work with Aboriginal and/or Torres Strait Islander children and their families.
Webinar Nov 2023
This webinar will explore effective ways of using surveys in practice settings to understand child and family outcomes.
Practice guide Nov 2023
The resource provides basic information and practical tips to help you design and implement simple survey questionnaires for your program evaluation activities.
Practice guide Nov 2023
This practice guide is for people working in child and family support services who have limited experience or training in using surveys.
Webinar Aug 2023
This webinar will explore recent LSAC research that found childhood prosocial behaviours are associated with positive adolescent mental health.
Webinar Jul 2023
Webinar May 2023
This webinar will discuss how to support children’s participation in evaluation and how to think about ethics, participatory processes and data collection methods.