Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 13 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Jun 2020
This webinar discussed the disproportionate impacts of COVID-19 on young people, looking at both the immediate and long term.
Webinar Feb 2016
This webinar addressed some of the challenges of implementing evidence-based programs within diverse community settings and client groups.
Webinar Mar 2017
This webinar discussed ways to measure the outcomes of programs for Aboriginal and/or Torres Strait Islander families and communities.
Webinar May 2024
This webinar will explore how collaboration helped CatholicCare Sydney develop their own routine outcomes measurement tool.
Webinar May 2023
This webinar will discuss how to support children’s participation in evaluation and how to think about ethics, participatory processes and data collection methods.
Webinar Oct 2021
This webinar explored practitioners’ child-centred work with separating parents to support the child’s wellbeing and parent–child relationship.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Webinar Nov 2023
This webinar will explore effective ways of using surveys in practice settings to understand child and family outcomes.