Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 13 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Feb 2021
This webinar explored how practitioners can support families experiencing the effects of homelessness.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Feb 2016
This webinar addressed some of the challenges of implementing evidence-based programs within diverse community settings and client groups.
Webinar Oct 2019
This webinar discussed youth homelessness and what needs to be done to address the problem, with a particular focus on early intervention.
Webinar Mar 2017
This webinar discussed ways to measure the outcomes of programs for Aboriginal and/or Torres Strait Islander families and communities.
Webinar May 2020
This webinar explored the potential impact of COVID-19 on young care leavers, and strategies to strengthen their social and emotional wellbeing.
Webinar May 2024
This webinar will explore how collaboration helped CatholicCare Sydney develop their own routine outcomes measurement tool.
Webinar May 2023
This webinar will discuss how to support children’s participation in evaluation and how to think about ethics, participatory processes and data collection methods.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.