Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 11 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar May 2022
Hear the lessons learned and insights gained from the practitioners and evaluators involved in the Volunteer Family Connect program.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Feb 2016
This webinar addressed some of the challenges of implementing evidence-based programs within diverse community settings and client groups.
Webinar Mar 2017
This webinar discussed ways to measure the outcomes of programs for Aboriginal and/or Torres Strait Islander families and communities.
Webinar Mar 2022
This webinar explored approaches to working effectively with Aboriginal and Torres Strait Islander families through the perinatal period.
Webinar May 2024
This webinar will explore how collaboration helped CatholicCare Sydney develop their own routine outcomes measurement tool.
Webinar May 2023
This webinar will discuss how to support children’s participation in evaluation and how to think about ethics, participatory processes and data collection methods.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Webinar Nov 2023
This webinar will explore effective ways of using surveys in practice settings to understand child and family outcomes.