Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Journal article Jul 2023
This article investigates the social factors that affect refugees’ mental health.
Webinar May 2023
This webinar will discuss how to support children’s participation in evaluation and how to think about ethics, participatory processes and data collection methods.
Practice guide May 2023
This guide outlines the reasons to involve children in program evaluation and includes some practical considerations and approaches to collecting data from children.
Journal article Sep 2022
Findings from this study demonstrate the importance of emotional/instrumental support and informational support for the medium and long-term mental health of humanitarian migrants.
Journal article Feb 2022
This study was amongst the first to explore professional help-seeking for mental health problems five years post-settlement amongst Afghan and Iraqi refugees in Australia.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Practice guide Jun 2019
The purpose of this guide is to help in the implementation of evidence-informed programs and practices in the child and family service sector.