Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Research report Jun 2024
This report examines mothers’ take-up of Parental Leave Pay (PLP) and fathers’ take-up of Dad and Partner Pay (DAPP), 2 government payments designed to support eligible working mothers and fathers to take time off work to care for newborn or newly adopted children.
Media release Jun 2024
An estimated 74% of eligible mothers, and 40% of eligible fathers were taking up government-funded paid parental leave prior to reforms.