Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
![](themes/custom/aifs/angle-right.svg)
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Commissioned report Nov 2023
The findings in this report highlight opportunities for continued action to address intimate partner violence in the veteran community, a national priority for the Australian Government and the Department of Veterans' Affairs.
Research report Sep 2023
This project explored how to best support relationships facing unique challenges in navigating the ADF lifestyle by examining existing evidence-based couple relationship education programs.
Resource sheet Aug 2023
Information about who is required by law to report suspected child abuse and neglect to government child protection authorities
News item Jul 2023
The biennial AIFS Conference is the Institute’s showcase event.
Resource sheet Apr 2023
A list of national and state/territory helplines and telephone counselling services for children, young people and parents
Submission Jan 2023
This submission presents recommendations on the introduction of a national framework for measuring Australia’s wellbeing and progress.
Study Dec 2022
Strengthening and Protecting Veteran Family Relationships is a research study looking at programs or services that aim to strengthen couple relationships where one (or both) partners are current or ex-serving Australian Defence Force members.
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.