Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Research report Dec 2023
This report presents quantitative and qualitative findings drawn from the Evaluation of Children's Contact Centre Activity.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Research report Sep 2023
This project explored how to best support relationships facing unique challenges in navigating the ADF lifestyle by examining existing evidence-based couple relationship education programs.
Resource sheet Aug 2023
Information about who is required by law to report suspected child abuse and neglect to government child protection authorities
Webinar Aug 2023
This webinar will explore recent LSAC research that found childhood prosocial behaviours are associated with positive adolescent mental health.
Webinar Jul 2023
News item Jul 2023
The biennial AIFS Conference is the Institute’s showcase event.
Resource sheet Apr 2023
A list of national and state/territory helplines and telephone counselling services for children, young people and parents