Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Research report Dec 2023
This report presents quantitative and qualitative findings drawn from the Evaluation of Children's Contact Centre Activity.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Resource sheet Apr 2023
A list of national and state/territory helplines and telephone counselling services for children, young people and parents
Facts and figures Mar 2023
The latest figures around divorces in Australia: divorce rate, duration of marriage at divorce, and the extent to which divorces involved children.
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.
Study Nov 2022
Research project on how parenting orders from family law courts work in practice
Study Nov 2022
Evaluation of trial program of Legal Aid Commissions providing lawyer-assisted mediation services
Study Nov 2022
Initial plan for trial Evaluation of the Small Claims Property Pilot