Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
![](themes/custom/aifs/angle-right.svg)
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Showing 31 results
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Facts and figures May 2023
This Facts and Figures summarises information about employment participation, with a focus on gender and age differences, to capture variation between men and women and across the life cycle.
Facts and figures Apr 2023
Figures around births in Australia: fertility rate, parents’ age, number of children, births outside marriage.
Research report Mar 2022
This report highlights the experiences of a sample of expectant and new parents in Australia during COVID-19 in 2020.
Media release Mar 2022
A new report from AIFS, based on a survey conducted at the end of 2020, shows the importance of help, support and connection from family at the time of pregnancy and new parenthood. This includes the family you live with as well as family living elsewhere.
Practice guide Dec 2021
This resource describes how two Families and Children (FaC) Activity funded programs used program logic to facilitate program planning and evaluation.
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.
Research report Jul 2021
This report explores the impacts of COVID-19 on women who were expecting or planning to have a child, and the effect on women’s future plans.
Research report Jun 2021
This report looks at families' participation in employment and experiences of work-family balance using the second survey of the Families in Australia