Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
![](themes/custom/aifs/angle-right.svg)
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will discuss how to work collaboratively with families to engage with their ‘village’ and promote infant and toddler mental health.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Webinar Aug 2022
This webinar will help practitioners to understand childhood bullying. It explores strategies to work with children experiencing bullying or engaging in bullying behaviour.
Research snapshot Jul 2022
This snapshot highlights key findings about grandparents providing child care from the Grandparents and Child Care in Australia research report.
Research report Jul 2022
This research report focuses on this caring role, exploring grandparent child care from the perspective of the grandparents themselves.
Short article Feb 2022
How informal supports can help to buffer negative environments and maximise the health and wellbeing of LGBTIQ+ clients alongside inclusive services.
Research programs
The Families in Australia Survey survey series ran from May 2020 to December 2021. A particular focus was the effects of the COVID-19 pandemic on family life.
Short article Dec 2021
This short article introduces gambling harm and how to identify people affected.
Media release Dec 2021
Among Australian men, there is a two way association between depression and social support, according to a new report from The Australian Institute of Family Studies (AIFS).