Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
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This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
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Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Practice guide Apr 2016
This paper seeks to clarify what community engagement involves, and the role it can play in improving outcomes for children and families
Resource sheet Apr 2024
A tool for programs delivered under the Communities for Children initiative
Practice guide Oct 2017
This paper explores the development of the collective impact framework and its ability to create population-level change on complex social issues.
Practice guide May 2017
This article outlines how co-design and collaboration is fundamental to the work of the Healing Foundation.
Short article Jun 2021
This short article outlines what practitioners should consider when making decisions about if and how to engage clients through digital technologies.
Research report Feb 2022
The evaluation primarily considers the impact of the child care subsidy system, comprising the Child Care Subsidy (CCS), Additional Child Care Subsidy (ACCS) and the Community Child Care Fund (CCCF).
Practice guide Mar 2021
This resource has tips and key considerations for managers wanting to help build an organisational culture where evidence and evaluation are valued.
Media release Dec 2021
Almost one in six (14.8%) older Australians report that they have experienced abuse in the past 12 months, and only about one-third of those victims have sought help, according to new research released today by the Australian Institute of Family Studies (AIFS).
Resource sheet Oct 2021
Join Jess and Kat as they guide you through the process of designing a program logic in this helpful video.