Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
![](themes/custom/aifs/angle-right.svg)
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will discuss how to work collaboratively with families to engage with their ‘village’ and promote infant and toddler mental health.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Research report Dec 2023
This report presents quantitative and qualitative findings drawn from the Evaluation of Children's Contact Centre Activity.
Webinar Oct 2023
This webinar will explore how practitioners can make children’s wellbeing central to conversations with parents who are navigating separation and/or divorce.
Webinar Aug 2023
This webinar will explore recent LSAC research that found childhood prosocial behaviours are associated with positive adolescent mental health.
Webinar Jul 2023
Facts and figures Mar 2023
The latest figures around divorces in Australia: divorce rate, duration of marriage at divorce, and the extent to which divorces involved children.
Short article Dec 2022
How mental health literacy interventions can be used to enhance youth mental health and potentially decrease the prevalence of mental illness.
Short article Nov 2022
This short article provides an evidence overview and strategies for supporting young people experiencing disadvantage and unemployment.