Webinar Apr 2024
Customer journey mapping and what it can tell us about our service systems
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Apr 2024
This webinar will introduce customer journey mapping and how it can be used to enhance your service systems.
Webinar Mar 2024
This webinar will explore how developmental evaluation can be used to learn on the go and develop responsive interventions.
Research snapshot Feb 2024
This snapshot briefly summarises the barriers to accessing services and supports for geographically isolated older people.
Journal article Oct 2023
This article explores findings from the was the National Elder Abuse Prevalence Study, the first major national study to gauge the prevalence and nature of elder abuse in Australia.
Journal article Jul 2023
This article investigates the social factors that affect refugees’ mental health.
Resource sheet May 2023
This CFCA resource sheet is a directory of key organisations and resources for practitioners and service providers working with families and children from culturally and linguistically diverse (CALD) backgrounds.
Journal article Mar 2023
This study used Australian national survey linked-data (n = 1217) from families (Family Wellbeing Study-FWS) and veterans (Mental Health Wellbeing Transition Study-MHWTS) to understand veteran-family help-seeking relationships.
Study Feb 2023
AIFS has been funded by the Commonwealth Attorney General’s Department to perform an evaluation of Australia’s first National Plan to Respond to the Abuse of Older Australians (Elder Abuse) 2019–2023 (the National Plan).
Resource sheet Dec 2022
This resource sheet explores how we understand social isolation and loneliness and provides common definitions to support practitioner understanding of people experiencing challenges with social relationships and connections.
Journal article Sep 2022
Findings from this study demonstrate the importance of emotional/instrumental support and informational support for the medium and long-term mental health of humanitarian migrants.