Services list
Sometimes life can get unexpectedly complicated, and you might just need someone to talk to. Here is a list of readily available resources for you to access- whenever you might need them.
Download a printable list of these emergency and support services.
General support
- Police Assistance Line (non-emergencies)
Ph: 13 14 44 - Health Direct
24/7 free telephone service for health advice for people of all ages. For anyone needing immediate health advice from a registered nurse, select option 3
Ph: 1800 022 222 - Poisons Information Centre
Advice on poisons, overdose, bites, envenomation, and plants
Ph: 13 11 26 - Kids Helpline (5-25 years of age)
Counselling for young people aged 5-25 years
Ph: 1800 551 800 - Parent Helpline (through Kids Helpline)
Counselling for navigating parenting challenges
Refer to website for state-based phone numbers
Mental health and crisis support
- Beyond Blue
Information, support, and advice for mental health and wellbeing
Ph: 1300 224 636 - Headspace (National Youth Mental Health Foundation)
Early intervention mental health services for 12-25 year olds
Ph: 1800 650 890 - Lifeline
For anyone having a personal crisis
Ph: 13 11 14 - Suicide Call Back Service
For anyone thinking about suicide
Ph: 1300 659 467 - 13YARN [Thirteen YARN] (Nation 24/7 crisis support for Aboriginal and Torres Strait Islander people)
For Aboriginal and Torres Strait Islander people who are feeling overwhelmed or are having difficulty coping. You will be connected with an Aboriginal or Torres Strait Islander person.
Ph: 13 91 76 - MensLine Australia
For men with emotional or relationship concerns
Ph: 1300 78 99 78
Alcohol and drug-related support
- Counselling Online
24/7 free telephone and online support for people with alcohol or drug-related concerns
Ph: Visit the website to find the phone number in your state - Family Drug Support Australia
24/7 support for families affected by drug and alcohol issues.
Ph: 1300 368 186 - National Alcohol and Other Drug Hotline
Help and support for all people affected by drug and alcohol abuse.
Ph: 1800 250 015
Gambling-related support
- Gamblers Anonymous – Australia
Help and support with gambling addiction recovery.
Ph: Visit the website to find the phone number in your state. - Gambling Help Online
24-hour, free telephone and online support for people affected by gambling.
Ph: 1800 858 858 - National Debt Hotline
Free financial counselling and advice on how to manage debt.
Ph: 1800 007 00
LGBTIQA+ support
- QLife
Free telephone and online support for people wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships.
Ph: 1800 184 527 - Rainbow Door
Advice and referral for LGBTIQA+ people, friends, and family for all aspects of health and wellbeing
Ph: 1800 729 367 - Transcend
Support network for parents and carers supporting TGDNB children (Sex and Gender Diversity) - Black Rainbow
Health and wellbeing support for Aboriginal and Torres Strait Islander LGBQTIA+SB communities
Sexual, domestic, and family violence support
- 1800RESPECT
24/7 free telephone and online support for people impacted by or concerned about domestic, family or sexual violence.
Ph: 1800 737 732 - Full stop Australia
National violence and abuse trauma counselling and recovery service for anyone who has been subject to sexual, domestic and family violence, as well as support for their friends, colleagues and family members.
Ph: 1800 385 578 - Relationships Australia
Services that promote respectful relationships.
Ph: 1300 364 277
Sexual and reproductive support
- True: Relationships and Reproductive Health
Respectful relationship and sexual health services for Queenslanders
Ph: (07) 3250 0200 (Brisbane)
Refer to website for other Queensland office phone numbers - Family Planning NSW
Reproductive and sexual health services for people in NSW
Ph: 1300 658 886 - Sexual Health Victoria
Reproductive and sexual health clinics and information for Victorians
Ph: 1800 013 952 - Sexual Health Quarters (SHQ) WA
Sexual health and relationship wellbeing clinics, education, and information
Ph: (08) 9227 6178 (Metro)
1800 198 205 (Regional) - Sexual Healthline (SHINE SA) SA
Reproductive, sexual health, and relationship wellbeing services (free clinic service if under 25 years)
Ph: 1300 883 793 (Metro)
1800 188 171 (Regional)
(08) 8300 5300 - Family Planning Welfare Association of NT Inc
Reproductive and sexual health education, and information
Ph: (08) 8948 0144 - Sexual Health and Family Planning ACT (SHFPACT)
Specialist doctors and nurses for sexual and reproductive health concerns
Ph: (02) 6247 3077 - Family Planning Tasmania
Sexual and reproductive health clinics, education, and information
Ph: (03) 6273 9117
Refer to website for regional phone numbers