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Sometimes life can get unexpectedly complicated, and you might just need someone to talk to. Here is a list of readily available resources for you to access - whenever you might need them.

Access a downloadable list of these emergency and support services.


Young People and Relationships: Support and information resources
This resource provides information on partner relationships. Please use it as a starting point to help seek further information or support.


General support

  • Police Assistance Line (non-emergencies)
    Ph: 13 14 44
  • Health Direct
    24/7 free telephone service for health advice for people of all ages. For anyone needing immediate health advice from a registered nurse, select option 3.
    Ph: 1800 022 222
  • Poisons Information Centre
    Advice on poisons, overdose, bites, envenomation, and plants.
    Ph: 13 11 26
  • Kids Helpline (5-25 years of age)
    Counselling for young people aged 5-25 years.
    Ph: 1800 551 800
  • Parent Helpline (through Kids Helpline)
    Counselling for navigating parenting challenges.
    Refer to website for state-based phone numbers.

Mental health and crisis support

  • Counselling Online
    24/7 free telephone and online support for people with alcohol or drug-related concerns.
    Ph: Visit the website to find the phone number in your state.
  • Family Drug Support Australia
    24/7 support for families affected by drug and alcohol issues.
    Ph: 1300 368 186
  • National Alcohol and Other Drug Hotline
    Help and support for all people affected by drug and alcohol abuse.
    Ph: 1800 250 015

LGBTIQA+ support

  • QLife
    Free telephone and online support for people wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships.
    Ph: 1800 184 527
  • Rainbow Door
    Advice and referral for LGBTIQA+ people, friends, and family for all aspects of health and wellbeing
    Ph: 1800 729 367
  • Transcend
    Support network for parents and carers supporting TGDNB children (Sex and Gender Diversity)

Sexual, domestic, and family violence support

  • 1800RESPECT
    24/7 free telephone and online support for people impacted by or concerned about domestic, family or sexual violence.
    Ph: 1800 737 732
  • Full stop Australia
    National violence and abuse trauma counselling and recovery service for anyone who has been subject to sexual, domestic and family violence, as well as support for their friends, colleagues and family members.
    Ph: 1800 385 578
  • Relationships Australia
    Services that promote respectful relationships.
    Ph: 1300 364 277

Sexual and reproductive support

Pregnancy and new parents

  • PANDA (Perinatal Anxiety & Depression Australia)
    Supports families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
    Ph: 1300 726 306
  • ForWhen
    Connects new and expecting parents and carers to perinatal and infant mental health services and supports.
    Ph: 1300 242 322
  • Gidget Foundation 
    Mental health support for expectant and new parents.
    Ph: 1300 851 758
  • Red Nose 
    Safe sleep and safer pregnancy information and advice as well as bereavement support for anyone affected by the loss of a pregnancy, stillbirth, or the death of a baby or child.
    Ph: 1300 998 698 (safe sleep advice)
    Ph: 1300 308 307 (grief and loss)
  • Stillbirth Foundation Australia
    Supports the stillbirth community with online resources and lived experience stories to create a supportive network for parents, family and friends.

Eating disorders and body image

  • Butterfly National Helpline 
    For anyone concerned about eating disorders or body image issues, either for themselves or someone they care about.
    Ph: 1800 334 673

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