Frequently asked questions about the survey

The online survey

I received a letter in the mail but have lost it and the unique login code

Please call the Ten to Men Helpdesk on 1800 019 606, or email the Ten to Men team and we can provide you with a new login code. To help keep your information secure, you may need to provide some details to confirm your identity.

Can I use my smartphone/tablet to do the online survey?

Yes. The survey has been designed to be compatible with smartphones and tablets.

I'm having difficulty accessing the online survey. What should I do?

Please call the Ten to Men Helpdesk on 1800 019 606, or email the Ten to Men team.

I don't want to do it all in one go. Can I save it and come back and finish it later?

Yes. Your survey progress will be saved automatically, so you can come back and finish it later.

I’m experiencing technical difficulties with my survey. Who can I speak to?

You can call the Ten to Men Helpdesk on 1800 019 606, or email your query to email the Ten to Men team.

How secure is this online survey?

To ensure that your information is kept secure, we use strong encryption technology. This means that the information you send cannot be read by anyone, except those involved in the study who are authorised to access it. Your information will be confidential and any information linking you to your responses will be removed or stored separately. You can also help ensure the security of your information by keeping your log in details in a secure place. Find out more information on our Privacy page.

Can you send me a hard copy of the survey?

No, this survey is only available to be completed online or over the phone. Please note that some participants might find some of the survey content sensitive and therefore may feel more comfortable answering the survey online. If you have questions, please call the Ten to Men Helpdesk on 1800 019 606.

About Ten to Men

What is Ten to Men?

Ten to Men is a national study about male health and wellbeing. It is a longitudinal study, meaning it follows the same participants over time, checking in every few years to understand how boys’ and men’s health changes across different life stages and circumstances. It is the largest nationwide longitudinal study of men’s health and wellbeing in Australia.

Why does my ongoing participation in Ten to Men matter?

Researchers use de-identified and combined responses from the study to understand what could most help improve the health and wellbeing of Australian men and boys. The longer you and other participants continue in the study, the clearer the picture becomes about the key factors that impact health and wellbeing over time.

Why is the study called ‘Ten to Men’?

The name Ten to Men refers to the age range of participants when the study began at Wave 1 (from 10 to 55 years old). It also reflects the study’s long-term focus on following participants over time, including the youngest participants as they grow from boys into men.

Who funds the study?

The study is funded by the Australian Government Department of Health, Disability and Ageing. If you would like more information about the Department, you can visit their website (Australian Government Department of Health, Disability and Ageing).

How will the data be used?

Ten to Men was developed as part of the Australian Government’s 2010 National Male Health Policy. It is now guided by the National Men’s Health Strategy 2020-2030. Data from the study will be used by researchers and policy makers to improve understanding of men’s health and wellbeing in Australia, and to inform government policies and programs related to men’s health and wellbeing.

To see some of the findings that have emerged from Ten to Men so far, visit our Research page.

I’d like more information about the study. Who can I speak to?

You can contact the Ten to Men Helpdesk on 1800 019 606, or email your query to email the Ten to Men team.

The survey questions

Why are you interested in these topics?

The Australian Government’s 2010 National Male Health Policy identified several priority areas for male health. These areas were built on in the National Men’s Health Strategy 2020-2030. The topics covered in Ten to Men are chosen to help build evidence in these priority areas. Over time, new areas of focus can also come up, so we may add topics that help us better understand important and changing areas of boys’ and men’s health and wellbeing.

Who came up with the questions?

Many of the questions in this survey have been included in previous waves of Ten to Men, although some new questions have also been included. Several of these questions have been used in other Australian or international research. The selection of questions for this survey was overseen by the Australian Institute of Family Studies, in consultation with men’s health and wellbeing experts, leading researchers and relevant government departments. Find out more information on the study team

What if I don’t want to answer some of the questions?

If you don’t feel comfortable answering any of the questions, you can skip over them. If a question upsets you, you can talk to the study team (1800 019 606) who can give you information about support services. Contact numbers for support services are also provided within the survey or can be accessed on our Services list.

Gift cards

Do I get paid for taking part?

No, but in recognition of your ongoing participation and time when you submit your survey, a $30 e-gift card will be emailed/mailed to you. You can choose to spend this at a selected retailer or ask us to donate it to Beyond Blue, Prostate Cancer Foundation of Australia or Dads Group.

In addition, participants who complete their survey before a certain time could be randomly selected to receive a $500 e-gift card. The earlier you complete the survey, the more chances you have to be selected. Read the Terms and Conditions for more information about the random draws.

Can I receive my e-gift card by mail?

Yes. If you do not have an email address, you can choose to receive your $30 gift card by mail. Please note that there could be a delay in receiving your gift card by mail compared to email.

How will I know if I am randomly selected to receive a $500 e-gift card?

Recipients will be notified via email and/or telephone and published on the website. For more information, visit our Gift card draw: Terms and Conditions page.

Data storage and security

Who has access to the data?

Strict procedures are followed by everyone involved in the management and running of the study to ensure only authorised people have access to the information provided to us, and all interviewers, researchers and others involved in the study comply with the Privacy Act 1988. Please refer to the Ten to Men Confidentiality and Privacy Brochure and the Data linkage brochure for further details.

How is the data stored ?

To ensure your online survey information is kept secure, we use strong encryption technology. This means that the information you provide is only accessed by study team members authorised to do so. To protect your stored data, multi-level password protection is used on all electronic storage systems. To ensure security and confidentiality, all survey information will be stored, analysed and reported on with your identifying details removed.

All providers involved in collecting the survey information adhere to 

• The Research Society's Code of Professional Behaviour
• ISO 20252:2026 – Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements.

You can find more information on our Privacy and Data pages.

Privacy and consent

How is my privacy protected?

Ten to Men adheres to strict privacy laws and ethical frameworks. The study is bound by State and Commonwealth privacy laws, and we have set up a range of procedures to protect your privacy and confidentiality. Personal information, such as your name, date of birth and address is separated from your survey responses and from any health information we obtain from other sources (such as data linkage, if you have consented to it). In addition, all researchers using the data do not have access to any contact details and must also sign a deed of confidentiality. These measures ensure that no-one can identify you from your survey answers.

Find out more about the Research Information Privacy Policy on the Social Research Centre website and our Privacy page.

Why do you need my consent?

Ethical research practises require that all participants provide informed consent to take part in the survey. This is to ensure that you are informed about the purpose of the research, who is conducting the research, what happens to your information and how you can refuse to take part without penalty.

Ten to Men asks for your consent to take part at the beginning of the survey in every wave of the study.

Do I have to participate?

No. Participation in Ten to Men is voluntary and you can withdraw from the study, withdraw your consent for data linkage or withdraw from both at any time.

If you withdraw from the study, this does not automatically mean you have withdrawn from any data linkages you previously agreed to. We will continue to link your data unless you also withdraw your consent for data linkage.

If you would like to stop taking part in the study, withdraw your consent for data linkage or discuss your options, please call us on 1800 019 606.

Does Ten to Men have ethical clearance?

Yes. Ethics clearance is given by the Australian Institute of Family Studies’ Human Research Ethics Committee. If you would like to contact the committee, please email the Secretariat.